SMS Sender ID Registration for Singapore SMEs: Why Your Texts Say Likely-SCAM
If your company texts customers from a name rather than a mobile number, that name has to sit in Singapore's SMS Sender ID Registry. If it does not, the message is labelled Likely-SCAM or never arrives. Here is what registration involves, what it costs, why registered messages can still be filtered, and why October is the month to sort it out before Chinese New Year campaigns go out.
Bank or PayNow Outage on a Peak Trading Day: What Is Your Backup Way to Get Paid?
Payment rails fail for one to four hours at a time, usually on the busiest days. The SMEs that keep trading are not the ones with better banks; they are the ones with a second rail already switched on, a named person who can authorise the switch, and a script their counter staff have actually read. This post sets out the minimum plan, the cost of one hour of downtime, and what to reconcile the next morning.
Cyber Essentials Mark: What Does an SME Need Before a Big Customer's Security Questionnaire Lands?
Larger customers are pushing standard security questionnaires down to every supplier, and cyber insurers ask the same questions. Here is what the Cyber Essentials mark requires, why the answers matter commercially, and the four decisions an SME should make in October rather than scrambling in January.
Cyber Insurance for Singapore SMEs: What It Pays, What It Refuses, and What Underwriters Now Require
A cyber policy pays for the response to an incident, not for your bad luck. Here is what it covers, the exclusions that stop claims, and the controls underwriters now demand before they will quote a 10 to 20 person Singapore company.
Corppass Access When an Employee Leaves: What Must Be Switched Off on the Last Day?
Corppass runs on each person's own Singpass, so a resignation does not cut off access to CPF, IRAS, MOM or your grant claims. Access ends when an admin in your company ends it. This post sets out what to remove on the last working day, the order to do it in, what to do if the person leaving is your only Corppass admin, and the one page to write before January.
Ransomware Recovery Time: How Fast Could an SME With No IT Team Get Back to Trading?
Owners assume a cloud sync means same-day recovery. In practice an SME with no IT team is down for three to ten working days, and nobody finds out until the worst week of the year. Here is how to measure your real recovery time, what to restore first, and what to fix before the December peak.
Why Your Invoices Land in Spam: DMARC, SPF and DKIM for Singapore SMEs
If your quotes and invoices keep landing in spam, the cause is usually three missing DNS records, not your wording. Here is what SPF, DKIM and DMARC do, how to tell whether your domain is the problem, the order to fix them in, and the one shortcut that will stop your invoices reaching anybody at all.
Corppass Administrator Access for Singapore SMEs: Fix It Before 30 November
Corppass access belongs to a named person, not to your company. If one employee holds it, your corporate tax filing, CPF submissions and work pass renewals all sit behind one Singpass login. Here is the twenty-minute check to run in October, the services that must be assigned before 30 November and 31 December, and the two-administrator structure that fits a 10 to 20 person team.
Software Vendor Lock-In: Can a Singapore SME Get Its Own Data Out?
You own your business data in law, but in practice you only own the part you can export and read without your vendor's help. Here is a 90-minute test to find out which systems would hold your records hostage, and what to fix in the contract before you commit to a 2027 stack.
How to Get Your Suppliers Onto InvoiceNow Before the GST Mandate: A 90-Day Campaign
You can be fully InvoiceNow-ready and still receive 90% of your purchase invoices as PDF attachments, because being ready is about your system and your suppliers are not in it. Moving counterparties onto the network is a procurement campaign, not an IT project. Here is how to run it in waves over 90 days, which suppliers to contact first, what the email should say, and what to do with the ones who refuse or genuinely cannot comply before the GST InvoiceNow phases reach you.
Shared Admin Logins: Who Can Lock a Singapore SME Out of Its Own Business?
Most Singapore SMEs cannot name who controls their domain, Meta Business account or accounting software super-admin. That gap is not a security abstraction; it is a shutdown risk. Here is a practical ownership audit any 10-person firm can finish in an afternoon.
One ERP or Five Best-of-Breed Tools? Choosing a 2027 Stack
Most Singapore SMEs rebuilding their systems for 2027 are asking the wrong question first. The choice between one ERP and five connected best-of-breed tools is not about features — it is about how many times a day data has to cross a gap between two systems, and who is responsible when it does not. Here is a five-question test you can run in an afternoon.